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I am delighted to join the Worcester Public Library as the new Head Librarian. I am so impressed with the good works of the public library and everything it offers to improve the quality of life for residents of the city. From the incredible One City, One Library initiative, to the two mobile libraries that go deep into Worcester neighborhoods offering library services, to the incredible online resources for the public, the WPL is an organization on the move. The goal of th e public library is to craft an exceptional customer experience all day, every day, in a variety of formats for the users that seek out our facilities and services. It is truly an honor to be a part of such a dynamic library system.
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