- What is the Talking Book Library?
- Who can use the Talking Book Library?
- What materials are available through the Talking Book Library?
- How much does Talking Book Library service cost?
- How does the lending system operate?
- What if a specific book is on loan or isn't owned by the Talking Book Library?
- Can talking books be played on commercial tape players?
- Are there special accommodations for particular situations?
- Is the equipment easy to use?
- How long may customers borrow books?
- How are books returned to the Talking Book Library?
- Does the Talking Book Library offer special services for students?
- Can customers lend books and equipment to others?
- Do customers have to pay for damaged equipment or tapes?
- How is broken equipment fixed?
- What other services does the Talking Book Library offer?
- Can customers still receive service while on vacation or if they only live in Massachusetts part of the year? What happens if a customer moves?
- Can customers continue receiving Talking Book Library Service in a hospital or nursing home?
- Can I use the internet to look up and order books?
- Do public libraries have braille and talking books? Why would someone use the Talking Book Library over books on tape from bookstores?